Quality Hat Trick From BSI

The British Standards Institution’s auditors have given HBPW a 100% clean bill of health for the third year running following their 2016 quality audit.

The firm developed its own quality assurance scheme several years ago, not only to meet ISO9001 criteria, but to control and complement the innovative and lateral processes for which it has become known amongst clients and contractors.

Associate Paul Jacklin, who has responsibility for quality standards within HBPW, said: “Adopting a system is one thing but ensuring that a large, complex team of people – all with differing requirements and demands – use and police it is quite another.

“It takes across-the-board commitment to ensure that all processes are followed and adhered to. Needless to say, I am not only delighted to have received yet another perfect score, but the outcome is also testimony to all those people who have committed to following those systems and processes that play a key role in delivering exemplary standards to clients every day of the year.”

Paul said the in-house QA system, developed in order to achieve greater flexibility and to ensure that engineering innovation is not unduly hampered by over rigid and inflexible systems and processes, also provides for the integration of quality procedures demanded by clients such as Network Rail and Electricity Alliance.

“By incorporating them into its independently accredited system, HBPW is able to ensure that adequate, experienced and well-trained resources are always on hand to ensure that designs and details are delivered on time and to programme constraints,” he said

The HBPW Consulting Quality Assurance Scheme is divided into two parts, Policy and Implementation and includes formal procedures which ensure that risks and hazards are, as far as possible, eliminated by design and, where residual risk remains, that this is drawn to the attention of the Principal Contractor.