The guardian of standards in British commerce and engineering, the BSI, has again given a 100% stamp of approval to HBPW during its latest inspection.
The British Standards Institution carries out an annual quality audit on thousands of firms across the country who are privileged enough to display its quality kitemark.
Associate, Paul Jacklin, said: “As the person with responsibility for quality standards at HBPW, I know that we have some of the most robust systems – and standards – in UK engineering, however, it does not make the two day audit any less onerous or unnerving.”
HBPW has passed its quality audit with 100% scores for several years and barely, if ever, has got a minor ‘non-conformance’.
“That is an achievement in itself,” added Paul, “but, as you can imagine, it creates the eternal pressure to maintain a near-perfect record, a pressure that spills to the entire workforce who are key to implementing, and maintaining, agreed processes, standards and protocols. Again, this 100% audit score is testimony to everyone’s hard work, I am merely the facilitator.”
The firm developed its own quality assurance scheme several years ago but this has now evolved to closely align itself with the exacting standards and criteria of ISO9001:2015.
“ISO provides for the simple integration and unification of quality procedures demanded by clients such as Network Rail and Electricity Alliance, and, by aligning our own processes to those of ISO in recent years, HBPW continues to ensure that adequate experienced and well-trained resources are always available to ensure that designs and details are delivered on time and to programme constraints.”